With more than 20 years of relevant expertise under its belt, EffectiveSoft provides healthcare organizations with custom medical CRM software that helps to lower costs, streamline services, and improve patient experience.
EffectiveSoft develops custom healthcare CRM systems to fit well into your hospital’s workflow. Our professionals devote much time and effort to deliver CRM systems that comply with the HIPAA standard and meet all strict security and performance requirements.
Integration with EHR
Most hospitals and doctors are connected to EHR and EMR software, so it's time to integrate them with a customer relationship management platform. Integration helps to get more out of the data stored in both systems.
Microsoft Dynamics CRM for healthcare is a comprehensive system that allows delivering high-quality care and staying within budget. Turn to EffectiveSoft to customize Microsoft Dynamics 365 and/or develop new modules that will respond to the needs of your medical facility.
Benefits of custom healthcare CRM solutions
Medical facilities use CRM software to segment patients and reach different groups offering them marketing materials and important medical information. Thanks to CRM, doctors can deliver appointment reminders or send any health-related information.
Easy access to relevant data
With healthcare CRM software, medical providers can access relevant patient data from multiple systems and present it on a single screen. This solution allows you to quickly schedule appointments and assign doctors to patients, thus providing more personalized care.
Medical sales CRM provides marketing and targeting tools that make it easy to create personalized offers. As a result, medical institutions seamlessly interact with patients throughout their entire care lifecycle.
Attraction of patients
Medical CRM systems help to pave the way for a long-term relationship between patients and medical institutions providing individual experience at each stage of their interaction, which attracts new patients and retains the existing ones.
Workflow automation significantly saves time and resources, allowing you to focus on patient care. Hospital CRM software will perfectly cope with this task, enabling you to retain patients and offer personalized services based on the previous interaction with your organization.
Medical CRM solutions are used to collect and update patient billing information. With this software, healthcare providers can bill and monitor payment processing in real-time and automatically send reminders to patients.
Healthcare providers are often bound hand and foot by compliance. CRM software is designed to simplify the processes of navigation and storage of confidential information without violating national legislation.
Data protection is a huge concern for the healthcare industry. CRM systems, including cloud, makes it possible to increase security by data encrypting and setting access control. Backups will allow you to save important information in the event of a malicious attack, equipment failures, or emergencies.